888Poker returned over 1.2 million to players from fraudulent accounts in the last few years.
“Through the vast resources we have dedicated to these aims, we have succeeded in tackling a record amount of bots and returned a total of over $1.2 million to players in recent years,” said Amit Berkovich
$363k was returned just to players who were scammed in 2023. This included $250k of their own money over the last 12 months as the operator has increased its security efforts
The poker room also blocked 161 accounts using bots or real-time assistance(RTA).
With the confiscated money, 4068 players were compensated with an average of $90 per player!
888Poker has committed to developing and implementing new technologies to combat AI and other kinds of cheating in online poker to secure a safe environment for all players.
“Our continued progress in tackling bots stems from the understanding that it is crucial in order to ensure that 888poker continues to provide an enjoyable, safe, and level playing field for all our players”.
“This has been driven not only by our increased investment in our detection capabilities but also through the continued support and cooperation of our players, who have an important role to play in helping provide us with vital information about players they think are using AI and RTA.”
“It is not only important for us to detect and block accounts using AI, but also to make sure that players who lost to accounts using illegal software get properly compensated. This year, we paid approximately $250K to players out of our own pockets when it was not possible to retain the funds from blocked accounts”.
“We continue to consult with advisors who are top-notch in terms of analyzing hand histories and detecting non-human patterns. Based on feedback we are receiving, we understand that after much work has been done on this front in the last couple of years, 888 is in very good shape compared to our competitors on this front and has a clean and safe playing environment”.
“It is an ongoing effort, and we will continue to do all in our power to ensure we keep poker fun and fair, and listening to our players will continue to be a key factor to progress on this front,” said Matan Krakow.